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Our New Software Company and ServiceNow Investment

Announcing the formation of CareAR, A Xerox Company, which consolidates CareAR, Inc., DocuShare and XMPie under a single holding company. CareAR received a $700 million post-money valuation following a $10 million equity investment from ServiceNow. "Xerox has positioned CareAR to deliver capabilities that service-intensive industries need, with real-time instruction, visual tools and access to data at the tip of any user’s fingertips, all driven by predictive artificial intelligence. By creating a platform that is intuitive to a digitally native workforce, and with investment from ServiceNow, we believe CareAR will define and grow the Service Experience Management category, disrupting industries at a time when it’s needed most.” - Vice Chairman and CEO, John Visentin

Innovation Spotlight Report: The Evolution of PARC

July 2021 -- This is the first in a series of Innovation Spotlight Reports that will provide a deep dive into our research and development (R&D) activities to create disruptive technologies in software, augmented reality, artificial intelligence, additive manufacturing, industrial Internet of things (IoT), and cleantech.

Company News

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Solutions, Corporate, Research and Development, Software - May 17, 2021

Small and Medium Businesses Turn to Automation, Digitization and Security to Emerge Stronger from Pandemic, Says New Xerox Survey

One year after the pandemic hit many small and medium-sized businesses hard, a new global survey shows 80 percent of these companies consider the ability to automate tasks and processes key to surviving the COVID-19 pandemic. 85 percent were more reliant than ever before on communication technologies, remote IT support, and security hardware and software.
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