Xerox (NYSE: XRX) has been positioned by Gartner, Inc., in the Leaders Quadrant of the 2015 Magic Quadrant for Managed Print and Content Services Worldwide1 for the eighth consecutive year. In this report, Gartner examines the expanding role of managed print services (MPS) along with managed content services (MCS), which is tightly coupled with MPS and focuses on communications inside of an organization. In the new report, Gartner positioned Xerox as furthest for completeness of vision and ability to execute.
Xerox’s Next Generation MPS offering has three main stages – assess and optimize; secure and integrate; automate and simplify – which are designed to bridge the paper and digital worlds so customers can print more cost effectively, conveniently and securely.
“How content is used, shared and saved in today’s mobile centric work environment is a driving force behind implementing a successful MPS and MCS approach,” said Joseph Hanania, senior vice president, Global Document Outsourcing, Large Enterprise Operations, Xerox. “We believe our leadership position in this Gartner Magic Quadrant is validation that our strategy is helping our customers streamline and optimize their paper-based business processes to improve employee productivity and help meet sustainability goals.”
Recent examples of Xerox’s three-pronged MPS strategy include:
- Assess and Optimize: The Xerox Print Awareness Tool – a patented system that encourages workers to be more environmentally responsible – uses gamification technology to help enterprises reduce their carbon footprint and motivate employees to do their part.
- Secure and Integrate: Analytics are driving smarter print decisions, and Xerox is helping counsel businesses on how to optimize their print environments with the Xerox Secure Print Manager Suite with User Analytics, which provides an analysis of who is printing what, when, how much and where.
- Automate and Simplify: Xerox continues to bolster its industry and cross-industry offerings, recently announcing Workflow Automation solutions for the insurance industry and HR departments, two areas of business with data-intensive workflows to help customers avoid document management bottlenecks and inefficiencies. Additionally, new releases of office and personal productivity solutions with Xerox Digital Alternatives and Xerox DocuShare 7.0 improve efficiency by automating document processing, helping deconstruct everyday office procedures to alleviate employees of the time-consuming, manual processes like sharing, annotating, storing and securing documents and data.
In 2015, Xerox was also named as the worldwide MPS market leader for the sixth consecutive year by Quocirca Ltd.2, and as a leader in the IDC MarketScape U.S. Managed Workflow Services Vendor Assessment.3
Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. We conduct business in 180 countries, and our more than 130,000 employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients – and their customers. Learn more at www.xerox.com.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
1 Gartner, “Magic Quadrant for Managed Print and Content Services Worldwide,” By Ken Weilersten and Tomoko Mitani, December 2015
2 Quocirca: “Managed Print Services Landscape, 2015,” By Louella Fernandes, Quocirca Ltd., July 2015
3 IDC MarketScape: “U.S. Managed Workflow Services Hardcopy 2015 Vendor Assessment,” By Holly Muscolino and Terry Frazier, November 30, 2015